Request a staff member's Polaris account be deleted
Before you submit your request, confirm the following:
▶ The staff member is resigning from the system.
▶ The staff member's job duties doesn't require access to Polaris (this may be the case with pages).
▶ The person requesting the deletion is the manager of the new staff member.
Only managers have permissions to request deletion of Polaris accounts.
Ensure that the staff member no longer needs access to Polaris before submitting the deletion request.
Initiate your request
1. Visit the Polaris Accounts form to get started.
2. Select the + Add New Item button.
3. To delete a staff member, select the Delete and Staff radio buttons.
4. Select the staff member's branch from the Branch dropdown menu.
5. Enter the staff member's userID in the UserID field.
Ensure the accuracy of the userID before submitting your requests. Any typos in the userID will result in a delay in the account deletion.
6. Enter the staff member's name in the Select user from the system field.
7. In the Staff Position dropdown menu, select the position title of the staff member.
8. Select Save to submit your request. You will receive an email when your submission is received, and when the account has been deleted.
