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Answered By: Amy Conerly Last Updated: Jul 16, 2025 Views: 1478
*Note: New Konica printers are being installed as of 7/15/2025. Pin numbers should remain the same.
Paste the following bolded line into your File Explorer window and press Enter. A command prompt window will appear - let it finish running and it will close on its own after uninstalling previous printer paths and reinstalling the new options. You'll look for any of the Konica_BW paths on FFXTOM or FFXOM etc.
\\FFXVShare01\XAgency\MFD\Konica_Update\Latest\v3\Install_Printers.cmd
- Ordering supplies:
- Can scan QR code.
- Reporting issues:
- Can use the report a problem on the Konica itself, or call the phone number, or can submit an ESMP ticket.
- Make sure to include the serial number of the machine with any of these methods.
Previous Printer instructions
Staff Konica machines:
- You will need a PIN for MFA upon print release.
- Backroom staff Konicas are B/W.
- Printer paths starting with Konica_BW should already be pushed out to all machines. You can set one of the Konica_BW entries as your default printer.
- No worries if the ending numbers on your Konica_BW printers vary from the screen shot below. We have multiple servers to spread the load, so the most important part is Konica_BW.
-
If you do not see any Konica_BW entries, then please copy and paste the following link into File Explorer to install the new print queues for the new Konicas. Staff copiers are B/W.
Staff will re-register their proxy cards and designate a four digit PIN number as a second factor authentication. You will have to put in the pin number to release your jobs. If a user forgets their pin number send an ESMP ticket and county IT will reset the pin.
To Register
A video on these steps is linked below - Setting a PIN and Associating Your County Access Card
- Swipe proxy card
- Press OK
- Highlight PIN
- Enter a four digit pin number you will remember
- Press OK
- Highlight User Name: Type exactly as you log onto your county computer - example aconer
- Tip from TE: Use the display panel to type rather than the keyboard.
- Press OK
- Highlight Password: Type exactly as you log onto your county computer
- Press OK
- Press Log In
Sound Settings - Beeping and Chimes
If you put in a ticket with Meridian, they can come out to turn off the beeping noises, except for when someone is using the machine. The beeping sound can be switched to a more pleasant chime.
Training videos for new Konica devices are listed below
Introduction
Setting a PIN and Associating Your County Access Card
Printing
https://www.ebmcdn.net/fairfax/fairfax-cable-viewer-cc-r-embed.php?viewnode=2021KM_03_Printing_cc
Copying
https://www.ebmcdn.net/fairfax/fairfax-cable-viewer-cc-r-embed.php?viewnode=2021KM_04_Copying_cc
Scan To Email
https://www.ebmcdn.net/fairfax/fairfax-cable-viewer-cc-r-embed.php?viewnode=2021KM_05_ScanToEmail_cc
Scan to OneDrive
Faxing
https://www.ebmcdn.net/fairfax/fairfax-cable-viewer-cc-r-embed.php?viewnode=2021KM_07_Faxing_cc
Troubleshooting
Green
https://www.ebmcdn.net/fairfax/fairfax-cable-viewer-cc-r-embed.php?viewnode=2021KM_09_Green_cc
FullShow
https://www.ebmcdn.net/fairfax/fairfax-cable-viewer-cc-r-embed.php?viewnode=2021KM_FullShow_cc
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